Once your order is shipped, you’ll receive an SMS and email with a tracking link. You can also visit our “Track Order” page and enter your order number to view the latest status.
    Absolutely. We source our products directly from authorized brands and distributors to ensure 100% authenticity. If you ever have a concern about product quality, contact us and we’ll verify it immediately.
    Yes! If the item is unused and in its original packaging, you can request a return or exchange within 7 days of delivery. To start the process, please contact our support team or submit a Return Request through your account.
    Orders are usually processed within 24 hours and delivered within 2–5 business days inside Bangladesh, depending on your city. You’ll receive tracking updates via SMS or email once your parcel is dispatched.
    We accept all major payment methods, including Visa, MasterCard, bKash, Nagad, Rocket, and cash on delivery (COD) for selected areas. You’ll see available payment options at checkout based on your location.